The Future of
Public Safety
is Always Awake.

A single, intelligent 24/7 entry point for every resident. Scaling community response through Cornerstone's emotionally intelligent, human-like AI interactions.

24/7
Uptime
<1s
AI Pickup
32
Languages
Operations Console
Live · 24/7
Calls Handled (24h)
14,892
+6.2%
Avg. AI Pickup
0.8s
-0.2s
Languages Supported
32
Live
First-Contact Resolution
92%
+4.1%
Hourly Call VolumeLast 12h
CGS://CORE.STATUS - NOMINALINGEST 14,892 calls/24hMULTILINGUAL ROUTING ENABLEDFEDERAL COMPLIANCE: VERIFIEDZIP-LEVEL TELEMETRY STREAMINGEQ ENGINE v4.2
CGS://CORE.STATUS - NOMINALINGEST 14,892 calls/24hMULTILINGUAL ROUTING ENABLEDFEDERAL COMPLIANCE: VERIFIEDZIP-LEVEL TELEMETRY STREAMINGEQ ENGINE v4.2

The crisis in modern infrastructure.

Agencies face unprecedented modern challenges. High call volumes and fragmented information overwhelm 911 networks.

[CRITICAL LOAD]
01

911 networks overwhelmed

High call volumes and long wait times overwhelm dispatchers - life-critical seconds lost to non-emergency traffic.

[COVERAGE GAP]
02

After-hours blackout

Limited after-hours coverage leaves communities vulnerable when residents need support the most.

[DATA FRAGMENTATION]
03

Siloed intelligence

Information isolated and fragmented across disconnected departments - no shared picture of community need.

[FRICTION]
04

No trusted entry point

Residents lack a single, trusted point of contact - confusion delays response, erodes trust.

The Cornerstone Core Engine.

A modern, scalable way to respond to community concerns 24/7.

[F.01]
ACTIVE

Universal Ingestion

Handles all community safety concerns via a single dedicated 800 number - one front door for every resident, every issue.

1 number · ∞ concerns
[F.02]
ACTIVE

EQ-Driven Dialog

Emotionally intelligent, human-like voice interactions with multilingual communication - calm, supportive, never robotic.

32 languages
[F.03]
ACTIVE

Dynamic Routing

Intelligently provides directions, hours, resource information, or routes calls to any agency-approved destination.

Real-time decision tree

How the pipeline flows.

A four-phase data processing pipeline. Every call traced from dial-tone to resolution.

PHASE 01

Ingestion

Caller dials the hotline. AI answers instantly with a calm, supportive tone.

PHASE 02

Analysis

AI identifies the issue; actively understands urgency and caller emotion.

PHASE 03

Resolution

AI provides immediate assistance: answers questions, gives resource info, collects reports, documents concerns.

PHASE 04

Escalation

AI routes or escalates. Transfers to designated numbers, sends alerts, or escalates emergencies - with built-in 'not calling 911' disclaimer protocol.

Leadership at the console.

CGS://CEO ONLINE
MK

Mike

Chief Executive Officer

Leading strategic vision and growth for public safety technology deployment across North America.

CGS://COO ONLINE
Brooks, Chief Operating Officer at Cornerstone Global Solutions

Brooks

Chief Operating Officer

Optimizing global deployment and operational efficiency for modern municipalities.

CGS://CTO ONLINE
Gabe, Chief Technology Officer at Cornerstone Global Solutions

Gabe

Chief Technology Officer

Gabe Wilson is a Microsoft Certified AI Engineer, entrepreneur, and nationally recognized thought leader in artificial intelligence and automation. As the Chief Technology Officer, Gabe has spent over a decade building technology solutions that drive measurable business outcomes.

Gabe is recognized as the first developer to create AI voice agents with emotional intelligence, pioneering a new generation of voice technology designed to communicate with empathy, contextual awareness, and human-like understanding. He specializes in developing advanced AI automation systems that help businesses and organizations operate more efficiently, engage customers more effectively, and scale faster. His AI systems have been directly responsible for generating over $17 million in business revenue.